Mobile / Live
These Terms & Conditions govern your use of pashoky and your account, including how you access our lobby, make transactions through DANA, OVO, or GoPay, and interact with our content. Read through each section so you know exactly where you stand — and what steps are available to you when you need them.
These Terms & Conditions apply to every account registered on pashoky and to all activity conducted through it, including account creation, wallet transactions, game access, and support interactions. By opening an account, you confirm that you have read and accept these terms in full. Access to pashoky is subject to local law and is available only in regions where such activity is permitted. We do not extend service to regions where local regulation prohibits it. It is your responsibility to verify that accessing our platform is lawful in your location before proceeding. Our payment rails — DANA, OVO, and GoPay — are available to eligible accounts in supported regions. Transaction records, including deposits and withdrawals processed through these e-wallets, are retained and accessible from your account dashboard after login. If a discrepancy appears in your transaction history, contact our support team directly using the details in the Support section below. We may update these Terms & Conditions from time to time. The current version is always shown on this page. Continued use of your account after an update constitutes acceptance of the revised terms.
Understanding exactly what these Terms & Conditions cover helps you know where our obligations begin and where third-party rules take over. The four areas below define that boundary clearly.
These terms cover everything tied to your pashoky account: registration, login, wallet balance, transaction records, and account settings. Actions you take inside your account — including deposits via DANA or GoPay — fall within this policy.
Deposits and withdrawals processed through DANA, OVO, or GoPay are governed by both these terms and the individual terms of each e-wallet provider. pashoky handles the account side; the e-wallet provider handles the transfer side.
All game content available in our lobby — titles from Pragmatic Play, Spadegaming, Joker, Microgaming, and Habanero — is subject to these terms. We make that content available; the studios supply the game mechanics and RTP data where they choose to expose it.
Services outside our platform — payment processors, device operating systems, internet providers — operate under their own terms. pashoky is not responsible for how those third parties perform, and their policies are not governed by this document.
You have several concrete options available to you under these Terms & Conditions. Your account dashboard — accessible after login — is the first place to check for transaction records, account details, and the current state of any active sessions. If you spot an error in your information, you can submit a correction request directly through the support channel listed below; our team reviews these and responds in the order received. If you have a question about how a specific clause applies to your situation, you can raise it via email or live chat and we will address it specifically — not with a form response. You also have the right to request that we close your account; the process for that is handled through support, and your transaction history remains available to you for the period our retention policy covers.
Log in and open the account dashboard to view your full transaction history, including DANA, OVO, and GoPay deposits and withdrawals. This record is yours to review at any time.
If your account details are incorrect, submit a correction request via our support channel. Provide the specific field and the correct value; our team will verify and update it.
Any clause in these terms that is unclear to you can be raised directly with support. We answer specific questions about how a term applies to your account, not just general policy statements.
You may request account closure at any time through our support team. Outstanding balances are settled before closure, and your records remain accessible for the retention period stated in our policy.
For any question about these Terms & Conditions — including account rights, transaction records, or how a specific clause applies to you — reach us through one of the channels below. We handle policy questions alongside general account support.
Open the chat window from any page while logged in to reach us directly. Policy questions and account queries are handled through the same channel.
Send your question to our support address for a written response. Include your account reference and the specific section of the terms you are asking about for a faster reply.
Visit the Help section in your account dashboard for answers to common policy questions. The current version of these Terms & Conditions is also published there.
We take account security and data handling seriously, and these are not abstract commitments — they show up in how the platform is built and how support works.
Your account is protected by login credentials you set and maintain. We do not ask for your password through chat or email. If you receive a message asking for your credentials, treat it as suspicious and contact support immediately through the official channel.
We use cookies to maintain your session and to understand how the lobby is used. You can manage cookie preferences through your browser settings. Disabling session cookies may affect your ability to stay logged in during a game session.
Transaction records and account data are retained for the period required by applicable policy and, where relevant, local regulatory expectations. The current retention period is shown in the policy details available in your account dashboard after login.
To request a change to your stored data or to ask how a specific piece of information is used, contact support with your account reference. We handle these requests in writing so there is a clear record on both sides.
These are the questions our account holders ask most often about how these Terms & Conditions work in practice.
The current version is always published on this page. You can also access it from the Help section inside your account dashboard after login. We update this page whenever the terms change, and continued use of your account after an update means you accept the revised version.
Yes — the account side of every transaction is governed by these terms. The transfer side is also subject to each e-wallet provider's own terms. Both sets of rules apply at the same time, so it is worth checking both when a transaction question comes up.
Contact our support team with your account reference and the specific detail you want corrected. Our team verifies the change and updates the record. You can reach support via live chat from your account dashboard or by email.
Your transaction history is available directly in your account dashboard after login — no separate request needed. If you need a formal record beyond what the dashboard shows, contact support and we will confirm what is available under our current retention policy.
Your transaction records are retained for the period covered by our data retention policy, even after account closure. The specifics of that period are shown in your account dashboard. To initiate closure, contact support; any outstanding wallet balance is settled before the account is closed.
Raise the question directly with our support team via live chat or email. Reference the specific clause and your account situation. We give specific answers — not just a link back to this page — and keep a written record of the exchange for both sides.